01
Responds naturally, every channel
Phone, email, web chat, one memory. Picks up where the customer left off.
Phone
Email
Chat
"Can I move my appointment?"
Matched memory · same customer
RSure — Thursday at 4 works.
RReceptive by Distack AI
Your AI front desk.
Answers calls, emails and chat. Books appointments, triggers tools, escalates to your team when it should.
- Live in under an hour
- Routes & escalates to staff
- Phone · email · chat, one memory
Built forHealthcareLegalHome servicesMulti-location ops
app.receptive.distackai.com / live
LIVE CALL00:42
SM
Sarah Mendez· Returning
+1 (415) 555-0142
R
Receptionist · 00:38
Of course Sarah, I see you came in for a cleaning last March. Same provider, Dr. Lee?
SM
Sarah · 00:41
Yes, that works. Maybe Thursday after 4?
CROSS-CHANNEL MEMORY
Last call · Mar 14 · cleaning, paid card ending 4421
Email · Apr 02 · invoice receipt sent, opened
Web chat · Today · asked about evening hours
Booked
Appointment set
in calendar
in calendar
Calendar synced
CRM record updated
SMS confirmation sent
Front desk for teams who can't miss
◐ Bright Smile▲ Northpoint Legal◇ Hearth HVAC◑ Coastal Veterinary◇ Ridgeway Plumbing⬢ Mosaic Family Care
The front desk problem
Inbound never sleeps. Your team does.
62%
of inbound goes unanswered after hours and on weekends.
14 hrs
a week your front desk loses to repeat questions and routing.
24/7
expected response, your callers never wait, your team isn't on call.
Today
- Calls drop to voicemail
- Email sits in a shared inbox
- Chat widget collects emails and ghosts
- Staff routes everything by hand
With Receptive
- Picks up on the first ring, 24/7
- Replies to email with full context
- Continues the chat across channels
- Routes & escalates to the right person
What it does
Responds. Routes. Acts.
02
Books, routes, fires tools
Sets appointments, updates the CRM, sends confirmations, connected to your stack.
U
Book me Thursday at 4pm
Checking your calendar…
R
Google Calendarcreate_eventBooked · invite sent
03
Escalates to your team
Hands off mid-conversation with the full transcript and next step prepared.
U
Caller asked about insurance pre-auth
R
Analyzing intent
Needs human · billing question
to: jamie@yourclinic.com
Caller needs pre-auth help
+ transcript · caller history attached
Inside the agent
Knowledge in. Answers out.
Trained on your sources. Replies on every channel.
SOURCES
Website
brightsmile.com · 42 pages
Documents
Intake forms · pricing · SOPs
Policies
Cancellation · refunds · HIPAA
FAQ
128 answered questions
Receptive
thinking
CHANNELS
Phone
Voice · <500ms latency
Email
Threaded · with context
Chat
Web widget · same memory
WhatsAppComing soon
Two-way · same memory
HubSpot
Salesforce
Google Calendar
Cal.com
Calendly
SlackKnowledge ingested continuouslyResponses streamed in real-time
How it works
Live in under an hour.
- STEP 0101
Connect knowledge
Drop in your website, docs, FAQ. Trained in minutes.
- STEP 0202
Pick a voice
Choose tone and persona. Preview before going live.
- STEP 0303
Wire your tools
Calendar, CRM, phone number, toggle on, no code.
- STEP 0404
Go live
Place a test call, flip the switch. Inbound is handled.
Free to try
Spin up an agent, place a test call, see it work with your own knowledge. No card needed.
Operators talking
Built once. Pays back monthly.
“After-hours used to be a black hole. Now every caller gets booked or routed, without my team picking up.”
Dr. Diana Kapoor
Owner · Bright Smile Dental
“It triages, books, and only escalates when it should. My front desk finally stopped drowning.”
Marcus Chen
Managing partner · Northpoint Legal
“Phone, email, the "when are you coming" chats, it just handles them. Front desk got their day back.”
Jamie Reyes
Operations lead · Hearth HVAC
FAQ
Quick answers.
Anything else, ask the agent itself in the demo.
How fast can it go live?
Under an hour. Connect your knowledge, pick a voice, plug in your tools, place a test call.
Does it sound like a real person?
Yes. Natural voices, real-time turn-taking, sub-500ms latency. Most callers don't notice.
When does it hand off to a human?
On any rule you set — sentiment, topic, escalation phrases, unresolved turns. Hands off with the full transcript and context.
What can it do besides answer?
Books appointments, fires CRM updates, sends confirmations, qualifies leads, triggers any tool you wire up.
Which channels are covered?
Phone, email, and web chat — one shared memory across all three.
Is data secure?
Calls and transcripts encrypted in transit and at rest. HIPAA-eligible for healthcare deployments.